KeepSolid Crypto Terms of Use
Last updated: March 10, 2025
These Terms of Use (“Terms”) form a legally binding agreement between you (“User” or “you”) and KeepSolid Inc. (“KeepSolid”, “KeepSolid Crypto”, “we”, “us” or “our”) governing your access to and use of this websites, KeepSolid’s VPNU utility token program, any associated blockchain-based features and related services (collectively, the “Services”). By registering for a KeepSolid account (KeepSolid ID) or by accessing or using our Services in any way, you agree to these Terms. If you do not agree with these Terms, you must not use the Services.
These Terms of Use apply exclusively to activities directly related to Services specified above. These Terms of Use do not govern the use of KeepSolid's applications, software, or services such as VPN Unlimited, Passwarden, SmartDNS, MonoDefense, or any other KeepSolid products. The use of those applications and services is subject to separate End User Agreement, and Privacy Policy.
MANDATORY BINDING ARBITRATION. THIS TERMS CONTAIN A LEGALLY BINDING MANDATORY ARBITRATION AND WAIVER OF JURY TRIALS AND CLASS ACTIONS PROVISION GOVERNING DISPUTES ARISING FROM YOUR USE OF SERVICES. THIS PROVISION AFFECT YOUR LEGAL RIGHTS AS DETAILED IN SECTION 9 BELOW. PLEASE REVIEW THIS PROVISION CAREFULLY BEFORE AGREEING TO BE LEGALLY BOUND BY THIS TERMS.
These Terms include also important disclaimers of risk and liability and other important provisions.
Please read them carefully.
1. Eligibility and User Obligations
- Legal Age and Capacity: You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using the Services, you represent and warrant that you meet this age requirement and are lawfully able to enter into contracts. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
- Account Registration: Using certain Services (including purchasing or transacting in KeepSolid’s utility tokens) requires creating a KeepSolid account (KeepSolid ID) and providing accurate personal information. You agree to provide true, current, and complete information during registration and to keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately at [email protected] of any unauthorized use of your account or security breach.
- Acceptable Use: You agree to use the Services only for lawful purposes and in compliance with these Terms and all applicable laws and regulations. You are prohibited from:
- Using the Services for any illegal, fraudulent, or deceptive activity (for example, money laundering, terrorist financing, or other financial crimes).
- Impersonating any person or entity, or misrepresenting your affiliation with a person or entity.
- Violating or infringing the rights of others, including privacy, publicity, or intellectual property rights. This includes not uploading or transmitting content that you do not have the right to transmit or that infringes any copyright, trademark, patent, or trade secret.
- Attempting to interfere with or compromise the integrity or security of the Services. This means no hacking, phishing, introducing malware, or exploiting vulnerabilities of our platform or the underlying blockchain network
- Using any automated means (bots, scripts, scrapers) to access or use the Services in a manner that sends more requests or transactions than a human could reasonably perform in the same time.
- Engaging in any other conduct that could damage, disable, or overburden our
infrastructure or that violates our Fair Use Policy (if applicable).
- Compliance: You are responsible for ensuring that your use of the Services (and in particular, your holding or transferring of our utility tokens) is legal in your jurisdiction. You represent that you are not located in, under the control of, or a national or resident of any country embargoed or sanctioned by the U.S. (such as those under OFAC sanctions) and that you are not on any prohibited or denied party list. KeepSolid may suspend or terminate your use of the Services if we believe, in our discretion, that a violation of law or these Terms has occurred or is likely to occur
2. The Utility Token and Platform Functionality
- Token Nature and Purpose: KeepSolid’s VPNU utility token (“Token”) is a digital token intended to provide access to certain features, benefits, or services within KeepSolid’s platform (for example, access to premium features, discounts, participation in community governance polls, or other utility as described on our website). The Token is not a digital currency, security, commodity, or any other financial instrument. It is not designed or intended as an investment and should not be acquired with any expectation of profit or monetary gain from the efforts of others. The Token’s value or usefulness is derived from its functionality in our ecosystem, not from any currency-like or equity-like attributes.
- No Ownership Rights: Owning Tokens does not grant you any equity, ownership, or control in KeepSolid Inc. or its affiliates. Tokens do not confer shareholder rights (such as voting on corporate matters, dividends, or distributions) or any rights to profits, income or assets of KeepSolid. Any voting or governance functionality of the Token is limited solely to the platform’s internal features (for example, voting on certain community decisions or feature preferences) and does not influence KeepSolid’s corporate governance or management. The Token is a utility tool for the Services, and no aspect of it shall be deemed to form an investment contract.
- Token Usage: You may use Tokens within the platform as permitted (e.g., to redeem services, pay fees, or otherwise participate in offered programs). Detailed descriptions of current Token utilities can be found in our FAQs or documentation. KeepSolid reserves the right to add, modify, or remove Token functionalities in the future to improve the Services or comply with legal requirements. We will notify users of material changes to Token usage via our website, in-app notifications or email.
- Prohibited Token Uses: The Token is intended for use within the KeepSolid platform only. You agree not to use the Token for any unlawful purposes, including (but not limited to) securities offerings, gambling operations, fraud, or transmitting funds in violation of anti-money laundering laws. You should not use the Token as a substitute for fiat currency or attempt to use it to settle debts outside the platform. KeepSolid is not responsible for any Token transfers or transactions that occur outside of our official Services or supported wallets.
3. Purchases, Payments, and Third-Party Services
- Purchasing Tokens: If you purchase Tokens (or other Services) from KeepSolid, you may be required to pay using accepted payment methods. KeepSolid may support third-party payment processors to facilitate transactions (e.g. Coinbase Commerce) for cryptocurrency payments. When you initiate a purchase, you authorize us to charge the specified payment method for the full amount.
- Third-Party Payment Processors: Payments are processed by independent third-party providers (such as Coinbase). These providers may have their own terms of service and privacy policies, and your use of their services (for example, sending a cryptocurrency payment via Coinbase Commerce) is governed by those terms. KeepSolid has no control over and is not responsible for the performance or security of third-party payment services. For instance, any loss of cryptocurrency due to mistakes (such as sending funds to the wrong wallet address) or technical issues with the payment processor are solely your responsibility. KeepSolid only receives notification of your payment once the third-party confirms it, and at that point we will credit your account with the appropriate Tokens or Services.
- Transaction Finality: Transactions for Tokens (whether buying, selling, or transferring within the platform) are generally irreversible once recorded on the relevant blockchain. Please ensure all transaction details (amount, wallet address, etc.) are correct before proceeding. KeepSolid is not liable for any errors you make in a transaction (e.g., typos in a wallet address that result in loss of funds). If you encounter an error or suspect unauthorized activity, contact our support immediately, and we will attempt to assist, but we cannot guarantee resolution of blockchain transaction errors.
- Pricing and Availability: All Token prices or exchange rates (if applicable) provided on our platform are subject to change due to market conditions. We do not guarantee that you will be able to buy or sell Tokens at any particular price or time. We also do not guarantee continuous availability of any payment method – for example, the ability to purchase Tokens via credit card or via a specific cryptocurrency may depend on third-party availability and legal/regulatory considerations.
- Taxes: You are responsible for any tax obligations arising from your purchase, ownership, or use of Tokens. KeepSolid does not provide tax advice; please consult your tax advisor.
4. Intellectual Property
- KeepSolid IP: All content, software, technology, and materials on or provided through the Services – including the website design, text, graphics, logos, the Token smart contract code, and any trademarks, service marks, or trade names – are owned by or licensed to KeepSolid (“KeepSolid IP”). They are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. KeepSolid retains all rights, title, and interest in and to KeepSolid IP. Nothing in these Terms grants you any ownership or license rights in KeepSolid IP except as explicitly stated.
- License to Use Services: Subject to your compliance with these Terms, KeepSolid grants you a limited, non-exclusive, non-assignable, non-sublicensable, non-transferable, and revocable license to access and use the Services (and associated KeepSolid IP) for your personal, lawful use. This license is for the sole purpose of enabling you to use and enjoy the Services as intended by KeepSolid, under these Terms. You may not: copy, modify, distribute, sell, or lease any part of our Services or included software; nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.
- User Content and Feedback: If you submit any content to our Services (for example, postings on a forum, support tickets, or suggestions for improvements), you retain ownership of your content. However, you grant KeepSolid a worldwide, royalty-free, sublicensable, transferable, license to use, reproduce, modify, adapt, publish, and display such content for the purpose of providing and improving the Services. This license lasts for as long as the content is protected by intellectual property rights. If you provide feedback or suggestions to KeepSolid, we may use and implement them without any obligation to you.
- Trademarks: “KeepSolid”, “VPN Unlimited” and other our logos, our product or service names, and any slogans are trademarks of KeepSolid Inc. or our affiliates. You are not permitted to use these without our prior written consent. All third-party names or trademarks (like “Coinbase”) remain the property of their respective owners and are used on our site for identification purposes only; their use does not imply endorsement or affiliation.
5. Risk Disclosures and Disclaimers
- Volatility and Market Risks: Cryptocurrency and token markets are highly volatile. The Token’s value can fluctuate dramatically (and may even drop to zero) due to market forces beyond KeepSolid’s control – including changes in supply and demand, technical developments, regulatory events, and general economic conditions. All trading or holding of Tokens is done at your own risk. You acknowledge that you may lose some, or all, of the value of any Tokens you purchase or hold. Only acquire Tokens if you can afford a total loss and understand the inherent risks in cryptocurrency.
- No Investment Advice: KeepSolid provides the Token and related Services for utility purposes, not as an investment or trading product. Nothing on our website, whitepapers, or communications should be construed as financial or investment advice. We do not provide any advice on the suitability or value of any token transactions. You are solely responsible for your decisions to buy, sell, or use Tokens, and you should consider seeking advice from a qualified financial advisor if you have questions.
- Regulatory Uncertainty: Cryptocurrency regulations are in flux. Laws and regulatory actions at the international, federal, or state level may adversely affect the use, transfer, or value of the Token. For example, government authorities might impose restrictions, require licensing, or even declare certain tokens illegal. KeepSolid does not guarantee that the Tokens or Services are lawful in every jurisdiction. We may be required to modify or discontinue certain Services or Token functionalities in response to regulatory demands. By using the Services, you acknowledge these legal risks. Monitor the legal environment in your jurisdiction and understand that compliance with any local laws is your responsibility.
- Technological Risks: The Services and Tokens operate using blockchain technology, which is still an emerging field. You accept the risks of software bugs, protocol changes (forks), network failures or congestion, and security vulnerabilities that could affect Tokens. Transactions on the blockchain are irreversible and irrevocable; if you lose access to your Token wallet (e.g., lose your private keys), KeepSolid cannot recover your Tokens. We do not have custody of your blockchain private keys (unless explicitly stated for a hosted wallet service). Smart contracts and code, including the Token’s underlying smart contract, may have undetected errors – while we take precautions through testing and audits, we do not warrant the perfect security or functionality of blockchain technology. In the event of a significant technical issue (like a major bug or hack affecting the Token or underlying blockchain), we will make reasonable efforts to inform users and mitigate damage, but we are not liable for technological issues beyond our control.
- No Insurance; Self-Custody: Tokens and cryptocurrencies are not insured by any government or private insurer. Unlike money held in a bank account, which can be FDIC-insured, Tokens in your crypto wallet have no insurance or guarantee against loss. KeepSolid is not a bank or financial institution. We do not custody user Tokens unless explicitly stated; generally, you are responsible for storing your Tokens in your own wallet. We strongly recommend implementing good security practices (using secure wallets, backing up private keys, enabling 2FA on your account, etc.). We will never ask for your private keys. KeepSolid is not liable for any theft, loss, or unauthorized access to your Tokens.
- Third-Party Content and Services: The Services may include integrations or links to third- party content or services (for example, a link to Coinbase for payments, or community forums not operated by KeepSolid). We do not endorse or assume responsibility for any third-party offerings. If you follow links to third-party websites or use third-party services (even those integrated in our platform), you do so at your own risk and should review their terms and policies. KeepSolid disclaims liability for third-party acts or omissions.
- “AS-IS” Service: KeepSolid provides the Services and Token on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties or conditions of any kind, whether express, implied, or statutory, regarding the Services and Tokens. This includes any implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties that access to or use of the Services will be uninterrupted or error-free. While we strive for accuracy and reliability, we do not guarantee that the platform will be free of bugs, vulnerabilities, or that any errors will be corrected.
6. Limitation of Liability
- Limitation on Types of Damages: To the maximum extent permitted by applicable law, KeepSolid and its affiliates, and their respective officers, directors, employees, and agents, shall not be liable for any indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with the Services, Tokens, or these Terms. This includes, without limitation, damages for lost profits, lost data, loss of goodwill, business interruption, electronic failures, or other intangible losses, even if we have been advised of the possibility of such damages.
- Cap on Liability: To the extent permitted by law, KeepSolid’s total aggregate liability to you for all claims arising from or related to the Services or these Terms (including any cause of action sounding in contract, tort, or strict liability) is limited to the greater of: (a) the total amounts you have paid to us in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) $100 USD. If applicable law does not allow the exclusion or limitation of certain damages, some of the above exclusions or limitations may not apply to you, but in such case, our liability will be minimized to the extent permitted by law.
- Exceptions: Nothing in these Terms shall limit or exclude liability for gross negligence, willful misconduct, fraud, or personal injury/death caused by negligence, or any other liability that cannot be excluded by law. However, to the extent the foregoing liabilities can be limited, they are limited to the fullest extent permitted by law.
- Acknowledgment: You acknowledge and agree that the disclaimers and limitations of liability set forth in these Terms reflect a reasonable and fair allocation of risk between you and KeepSolid. The pricing and terms of our Services rely on these limitations. You agree that these limitations will apply even if any limited remedy fails of its essential purpose.
7. Indemnification
You agree to indemnify, defend, and hold harmless KeepSolid Inc., its affiliates, and their respective officers, directors, employees, and agents, from and against any and all claims, losses, liabilities, damages, expenses, and costs (including reasonable attorneys’ fees) arising out of or related to: (a) your violation of these Terms or any applicable law or regulation; (b) your misuse of the Services or Tokens; (c) your infringement or misappropriation of any intellectual property or other rights of any third party; or (d) any fraud, negligence, or willful misconduct by you. KeepSolid reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you (in which case you agree to cooperate with KeepSolid in defending such matter). This indemnity shall survive any termination of your account or these Terms.
8. Termination
- By User: You may stop using the Services at any time. You may also delete your KeepSolid account by following the instructions on our platform or contacting customer support. Termination of your account will not relieve you of any obligations arising prior to termination (for example, any fees owed for Services).
- By KeepSolid: We may suspend or terminate your access to the Services (in whole or in part) immediately and without prior notice if we reasonably determine: (a) you have violated these Terms or any applicable law; (b) you pose a security threat or risk of fraud to us or the Services; (c) you are engaging in prohibited or suspect financial activities; or (d) we are required to do so by law or court order. We will, where legally and practically possible, notify you of the suspension or termination and, if relevant, let you know if there are any steps you can take to appeal or remedy the issue.
- Effect of Termination: Upon any termination of these Terms or your account, the rights and licenses granted to you will immediately end. You must cease all use of the Services and (if applicable) remove any software you have installed. Any accumulated Tokens in your account that you have purchased are still owned by you (unless you obtained them illegally or in violation of these Terms, in which case we may freeze or confiscate such assets as required by law). Sections of these Terms which by their nature should survive termination (such as liability limitations, arbitration, and indemnity) will continue to apply.
9. Dispute Resolution – Arbitration and Waivers
Please read this section carefully. It requires that most disputes be resolved by binding arbitration and limits the manner in which you can seek relief from us. By agreeing to these Terms, you and KeepSolid waive the right to a trial by jury or to participate in a class action.
- Arbitration Agreement: You and KeepSolid agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Tokens, or the Services shall be resolved by binding arbitration on an individual basis, except for the exceptions stated below. This includes claims brought by you or by KeepSolid, and it includes any claims against our affiliates, and vice versa. Arbitration replaces the right to go to court, and the arbitrator’s decision is final and binding, with only limited rights of appeal under the Federal Arbitration Act.
- Class Action Waiver: All arbitrations shall be conducted solely on an individual basis. You and KeepSolid agree not to participate in any class, collective, consolidated, or representative action. The arbitrator shall not have authority to combine or aggregate similar claims or conduct any class action nor award relief on behalf of a class or group of persons. If this class action waiver is found to be unenforceable, then the entirety of this Dispute Resolution section (except for this sentence) shall be null and void.
- Arbitration Procedure: The arbitration will be administered by JAMS or the American Arbitration Association (AAA) (at the option of the party initiating the arbitration) under the chosen administrator’s rules for consumer arbitration in effect at the time the claim is filed. If for any reason both JAMS and AAA are unavailable or unwilling, or inapplicable due to the nature of the dispute, the parties will work in good faith to select an alternative arbitration forum. Arbitration hearings will be conducted in English and, unless you and KeepSolid agree otherwise, take place in New York County, New York (or via video/teleconference to the extent allowed by the rules). The arbitrator may award any relief that a court of competent jurisdiction could award, including individual injunctive relief or statutory damages, but only in favor of the claimant (and only to the extent necessary to provide relief warranted by that claimant’s individual claim).
- Fees and Costs: Payment of all filing, administration, and arbitrator fees will be governed by the arbitration administrator’s rules. We will reimburse your arbitration filing fee if your claim is for less than $5,000, unless the arbitrator finds your dispute frivolous or brought in bad faith. Each party is responsible for their own attorneys’ fees unless the arbitration rules or applicable law provide otherwise.
- Opt-Out Right: You have the right to opt out of this arbitration agreement. If you do not wish to be bound by arbitration and class action waiver, you must notify us by sending a written letter to KeepSolid Inc., Attn: Legal Department – Arbitration Opt-Out, [email protected], within 30 days of first accepting these Terms. The letter must clearly state your name (or the name of the company you represent), your account email (if any), and a statement that you wish to opt out of the arbitration agreement. If you opt out, disputes will instead be resolved in a court as set forth in subsection 7 (Governing Law and Venue) below. Opting out of this arbitration agreement will not affect any other provisions of these Terms.
- Exceptions to Arbitration: Notwithstanding the above, each party retains the right to: (a) seek individual relief in small claims court for disputes or claims within that court’s jurisdiction; and (b) seek injunctive or equitable relief in a court of law for claims related to intellectual property infringement or misuse (for example, unauthorized use of trademarks, theft of trade secrets, or patent violations). Also, if the arbitration agreement is found unenforceable by a court, the dispute may proceed in court.
- Governing Law and Venue: These Terms and any dispute arising out of or related to them or the Services shall be governed by the laws of the State of New York, USA, without regard to conflict of law principles that would result in the application of the laws of another jurisdiction. If a lawsuit is permitted to proceed in court (in cases where arbitration is not required or the arbitration clause is unenforceable), then for any such permitted court action you agree to the exclusive jurisdiction and venue of the state and federal courts located in New York, New York. You waive any objection to jurisdiction and venue in such courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
10. Miscellaneous
- Entire Agreement: These Terms (and any referenced supplemental terms or policies, such as our Privacy Policy and Cookies Policy) constitute the entire agreement between you and KeepSolid regarding the Services. They supersede all prior or contemporaneous understandings and agreements, whether written or oral, concerning that subject matter.
- Severability: If any provision of these Terms is held to be invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions of these Terms will remain in full force and effect. Our failure to enforce any right or provision is not a waiver of that right or provision.
- Amendments: KeepSolid may update or modify these Terms from time to time. If we make material changes, we will notify users by posting the updated Terms on our site and/or via email, along with an “Last updated” date. Continued use of the Services after changes go into effect constitutes acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using the Services.
- Assignment: You may not assign or transfer any rights or obligations under these Terms without our prior written consent. KeepSolid may freely assign or transfer these Terms (in whole or in part) as part of a corporate reorganization, merger, acquisition, or to an affiliate, or as otherwise permitted by law. These Terms bind and inure to the benefit of the parties and their permitted successors and assigns.
- No Third-Party Beneficiaries: These Terms are for the benefit of you and KeepSolid (and our successors and assigns). Except as expressly provided, they are not intended to confer any rights or remedies on any third party. No third party shall have the right to enforce any provision of these Terms.
- Relationship of Parties: You and KeepSolid are independent contractors. These Terms do not create any joint venture, partnership, employment, or agency relationship between us. You do not have any authority to bind KeepSolid in any respect.
- Notices: We may send you legal notices or communications about the Services by email to the address associated with your account, via in-Service notifications, or through other legally acceptable means. You are responsible for keeping your contact information up to date. You may send notices to KeepSolid by email at [email protected] or by mail to our registered corporate address. Electronic notices have the same meaning and effect as if we provided you with physical copies.
- Contact Information: If you have any questions or concerns about these Terms or the Services, you can contact us at [email protected] or via our support portal. We will do our best to respond in a timely manner
- English Language: These Terms are written in English. If we provide a translation, it is for convenience, and the English version will prevail in case of any discrepancy.
By using KeepSolid’s Services or Tokens, you acknowledge that you have read, understood, and agree to all of the above Terms of Use.